Q1: Is the source of these retired vehicles legal?
A: This batch of retired vehicles all comes from Hello's official operating vehicles. After the service period ends, they are uniformly retired and disposed of in accordance with the company's full life cycle management standards, and the source is legal and compliant.

Q2: What is the current condition of the vehicles? Can they be ridden directly?
A: The vehicles are all retired shared bikes/e-bikes, and some parts may be aged or worn. It is recommended to inspect, refurbish, or dismantle and reuse them according to actual purposes after procurement. In recent years, Hello has continuously expanded its circular economy businesses such as two-wheeler refurbishment and end-of-life vehicle dismantling, and is actively seeking high-quality partners in the industry chain.

Q3: How to purchase? What is the minimum order quantity?
A: Bulk procurement. For the minimum order quantity and specific prices, please contact the business manager directly for negotiation.

Q4: Can refurbishment or dismantling services be provided?
A: Corresponding supporting services can be provided through negotiation based on procurement needs.

Q5: How is after-sales service guaranteed?
A: Retired vehicles are sold as-is, and specific after-sales terms can be separately agreed upon in the contract.